We want you to love what you ordered — But if something isn’t right, we’re here to help.

📦 What Can Be Returned?

Only ‘Return-Eligible Products’ can be returned. Please check the product page or order confirmation for eligibility before initiating a return.

🚫 Non-Returnable Items

All customized items are ‘Final Sale’ and Cannot be Returned or Refunded’ unless they arrive damaged or defective.

 ⏱️ Return Window

Return requests must be submitted ‘Within 15 days of purchasing the product’. Requests made after this period will not be accepted.

👤 Who Can Raise a Return Request ?

• Only ‘Registered Users’ who have purchased the product from our website.

• A ‘Valid Purchase Invoice or Order Number’ is required to process any return request.

📧 How to Request a Return

If your product meets the return criteria, please send your return request to :

• Email :'[returns@dd247.online] (mailto:returns@dd247.online)

• Subject Line : Return Request – [Your Order Number]

• Full Name
• Order Number
• Product Name
• Reason for Return
• Photos (if applicable)

Once your return request is approved, we’ll share the return shipping instructions and next steps.